Wide Awake Club – Privacy Policy

At Wide Awake Club, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you book a sleepover with us.

Information We Collect

We may collect the following information when you book with us:

Name, address, email, and phone number
Event details (date, time, location)
Payment details (we do not store card details; payments are handled securely by our payment provider)
Any relevant health/allergy information you choose to share with us for safety purposes

How We Use Your Information

We only use your personal data to:

Process and confirm your booking
Communicate with you about your event
Ensure the safety of your guests (e.g. allergies or special requirements)
Handle payments, deposits, and refunds
Improve our services and customer experience

Sharing Your Information

We will never sell or share your personal data with third parties for marketing.
We may only share limited details with trusted service providers (e.g. payment processors) if necessary to complete your booking.

Data Storage & Security

Your information is stored securely and only accessed by authorised staff.
We keep personal data only for as long as necessary to fulfil your booking and comply with legal obligations.
Any paper records are shredded, and digital files are password-protected.

Your Rights

You have the right to:

Request a copy of the information we hold about you
Ask us to correct or delete your information
Withdraw your consent at any time

To exercise these rights, please contact us

Photos & Social Media

We may take photos of our setups for promotional purposes. We will always ask your permission before sharing any photos that include people.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and available upon request.

Contact Us

If you have any questions about this policy or how we use your data, please contact